For every system we install we serve our customers with 24-hour response after commissioning and a 100% customer satisfaction principle. In the event of any fault in TEİAŞ communication systems we guarantee a resolution within 24 hours.
Phone support
+90 (212) 347 84 84 — our support line, available 24 hours a day, 7 days a week.
E-mail support
Send fault reports to info@intenet.com.tr together with the serial number and site details.
On-site response
On-site intervention within 24 hours through our field teams across Turkey.
Spare parts from stock
All our products are delivered from stock and critical spares are kept ready in our warehouse.
Please include the following when opening a support request
- Site / plant name and location
- Equipment brand, model and serial number
- Time the fault began and any alarm logs
- Affected service (RTU, PAX, teleprotection, Ethernet, etc.)
- Site contact person and phone number